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Palliative Care Education Program

Your body.
Your documents.
Your safety.

Patient-created tools for complex chronic illness — designed to speak for you when you can't speak for yourself. Built by a zebra, for zebras.

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Palliative care isn't just end-of-life. It's quality of life — for everyone living with serious, complex illness right now.

Who these tools are for

Made for complex patients

If you've ever had to explain your entire medical history in an ER waiting room, these tools are for you.

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EDS & Connective Tissue

Hypermobility, joint instability, POTS, MCAS, and the full zebra experience of navigating a system that doesn't believe you.

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Rare & Chronic Illness

Any condition that takes years to diagnose and even longer to explain to providers who've never heard of it.

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Complex Medication Needs

Multiple conditions, multiple specialists, pharmacogenomics that mean standard medications don't work as expected.

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Pre-Surgery & Hospital Prep

Anyone facing procedures who needs their medical team to understand their complexity before anything is administered.

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Caregivers & Advocates

Family members and friends who need to speak for someone when that person can't speak for themselves.

Neurodivergent Patients

ADHD, autism, brain fog — every tool is designed to be simple, clear, and easy to fill out without tech overwhelm.

Digital tools

Everything you need in the room

Fillable PDFs. Click, type, print. No Word. No tech skills. No accidentally breaking anything.

Fillable PDF

Patient Medical Resume

The document that speaks for you when you can't. A complete clinical snapshot of your diagnoses, medications, surgeries, care team, and more.

  • 9 color-coded sections
  • Pharmacogenomics table built in
  • Drug allergies & contraindications
  • Care team + emergency contacts
  • Fillable PDF + editable Word doc
$2 $9 · launch week
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Step-by-Step Guide

Genetic Testing + AI Guide

Your genes affect how your body handles medications. This guide shows you how to find that out — and use it. No science background needed. Just follow the steps.

  • 4 ways to get tested — including free options
  • Exact prompts to paste into AI — no guessing
  • Plain language — no tech skills needed
  • What to do if you get confused or stuck
  • How to share results with your care team
$5 $12 · launch week
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How it works

How it works

Made for brain fog days. No tech skills needed. If you can type in a box, you can use these tools.

1

Buy and download

After you pay, the file downloads right away. Open it on your phone, tablet, or computer — no special software needed.

2

Click a box and type

Tap or click any shaded box and start typing. That's it. Nothing moves around. Nothing breaks. Save the file when you're done.

3

Print it and bring it

Print a few copies. Keep one in your bag, one in your car. Hand it to every new provider, every ER nurse, every surgeon before they touch you.

4

Update it when things change

New medication? New diagnosis? Open the file, change what you need, save it, and print a fresh copy. Takes about two minutes.

"I woke up from surgeries without my providers understanding what they were dealing with. I built these documents so that never has to happen to you."

Kathleen Zinno Creator, The Zebra Files · Patient advocate · EDS, POTS, MCAS

Built from lived experience

These tools were not made in a conference room. They were built in hospital beds, waiting rooms, and the years it takes to learn how to survive a broken system.

  • Diagnosed with EDS, POTS, MCAS, IIH, tethered cord, and more — after 7 years of misdiagnosis
  • 20+ surgeries including cranial cervical fusion, spinal fusion, VP shunt, and tethered cord release
  • Published patient voice writer at Chronic Pain Partners / EDS Awareness
  • 10 years of patient advocacy and medical cannabis policy work
  • Single parent navigating complex illness
Questions

Common questions

Do I need Microsoft Word or special software?

No. The fillable PDFs work in any free PDF viewer — Adobe Acrobat Reader, Apple Preview, or your phone's built-in PDF app.

What if I have brain fog or struggle with technology?

These tools were specifically designed for that. Click a box, type, done. The PDF is the easy option — nothing can break.

Do I need genetic testing to use the documents?

No. The PGx sections are optional. Leave them blank and fill in everything else. The guide shows you how to get testing later if you want.

Can I share these with my providers?

Absolutely — that's the whole point. Print them, email them. Hand the Post-Op Alert to every nurse who checks you in.

Will these work for conditions other than EDS?

Yes. The templates are fully blank — you fill in your own diagnoses, medications, and history. They work for any complex chronic illness.

What is the refund policy?

Because these are instant digital downloads, all sales are final. If something is wrong with your file, contact us and we'll make it right immediately.

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